These General Terms and Conditions were accepted on 20.07.2020. They will take force at 00: 00.
These Terms and Conditions are an agreement on access to the services of Ride Now Taxi LTD. (RideNowTaxi), between the user, hereinafter referred to as the "User" and the Ride Now Taxi LTD., having its registered office at :_ Nessebar town, k.k. Slanchev Bryag, "Fregata 108" quarter, Casa Del Sol, block 3, entrance 5, ap. 511., Unique Registered Number 206043964, hereinafter referred to as "RideNowTaxi".
1. SERVICE 1.1 RideNowTaxi Service is the car-hailing service designed for automated acceptance and transfer of orders from Users for passenger taxi transportation, allowing remote interaction between the User and Drivers, as well as providing other features necessary for the Service operation.
1.2 The Person who wishes to use the RideNowTaxi service for users, shall install the RideNowTaxi software on his/her Internet-connected portable terminal (smartphone and/or tablet), hereinafter referred to as the "terminal", and is therefore considered bound by these General Terms and Conditions. The User accepts and agrees to use the RideNowNaxi service in accordance with these General Terms and Conditions and the existing legislation of the country.
1.3 RideNowTaxi provides the User with free software, hereinafter referred to as the "Application", for the terminal. Via the Application, the User has the possibility of placing orders for car-hailing service, car rental, and contact taxi drivers directly, who transport passengers via RideNowTaxi, hereinafter referred to collectively as "Drivers" and individually as "Driver". For the purpose, the User places an order for a taxi ride in the Application, entering the address from which one would like to start the taxi ride and the destination point of the route. After confirming the order by a particular driver, the User receives the Driver's first and last name, phone number, vehicle registration number, make of the car and model, and current location.
1.4. Service does not include the provision of an Internet connection and a terminal. The User takes care at one's own cost and expense of the Internet connection, power-supply source, architecture, and productive capacity of one's terminal and updates the necessary software.
1.5. The taxi service fee is charged according to the taxi tariff rate, and the taxi service agreement is concluded between the User and the Driver. RideNowTaxi does not have any obligations to the User arising from or related to the taxi service agreement between the User and the Driver.
1.6. The User cannot change the parameters of one's order during its execution, except of the final destination.
2. CHANGES IN THE SERVICE 2.1 RideNowTaxi reserves the right to make changes to the Application and the Service in a way that it sees value in the development of the Service and improving its quality.
3. AVAILABILITY OF THE SERVICE 3.1 The User does not have the right to claim compensation based on the non-permanent availability of the service. However, RideNowTaxi makes reasonable efforts to maintain access to the service and restore it as soon as possible in the event of a failure.
3.2 RideNowTaxi has the right to suspend the provision of the service temporarily or permanently without informing each User individually. In case of termination of the service, information about it will be published only on the home page
www.ridenow.taxi.
3.3 RideNowTaxi is not responsible for any losses incurred by the User due to the fact that the Application is not functioning or cannot be used in the manner desired by the User, except for liability for willful and gross negligence
4. RESTRICTIONS 4.1 Application is a means of communication between customers and taxi service providers, RideNowTaxi is not responsible for the quality or proper operation of the taxi service. RideNowTaxi does not guarantee that the User will receive a taxi service via the Application that will always meet the User's expectations, and will not be responsible for the behavior, actions or inactivity of Drivers whom the User contacted through the Application.
4.2 Application and / or its activation by the User is not a contract offer and is not an intermediary in providing taxi services.
4.3. RideNowTaxi does not recommend and is not responsible for the content of third-party websites which refer to the home page
www.ridenow.taxi, or to websites that refer to the home page www.ridenow.taxi. RideNowTaxi does not have an outright liability for actions performed or not performed based on or in connection with the content of the home page
www.ridenow.taxi.
5. USER OBLIGATIONS 5.1 The User shall use the Application in such a way that it does not damage, interfere with him or third parties, does not change or circumvent the purposes for which the Application is designed.
5.2 RideNowTaxi reserves all rights to the software. By installing the Application, the User does not acquire any rights concerning RideNowTaxi's intellectual property, except for a non-transferable personal right to use the Application and receive the service in accordance with these General Terms and Conditions. The User shall not copy, modify, reconstruct, disassemble, or distribute the software or other content provided to him/her by RideNowTaxi except as authorized in writing by RideNowTaxi.
5.3 User fully pays the Driver, to whom the User was connected via the Application, the remuneration for the taxi service determined by the taxi tariff rate. RideNowTaxi services are included in the fee and are not paid additionally by the User.
5.4 The User behaves to the Driver with all due respect to whom the User was connected via the Application, and must not cause damage to vehicles used for the operation of the taxi service.
5.5 If the User is guilty of violating the law, he/she shall release RideNowTaxi from liability to third parties and from the costs for reasonable legal protection.
5.6 The User shall notify RideNowTaxi in full and in a timely manner if third parties bring charges against RideNowTaxi in connection with the User's offenses if it is necessary to verify and protect the facts.
5.7 The User shall use the Services only for legitimate purposes and will not use the Services to send or store illegal content or for fraudulent purposes.
5.8 The User shall not use the Services to cause harassment or inconvenience to others.
5.9 The User shall use the Services only for his/her own use and will not resell them to third parties.
5.10 The User will refrain from any actions that may damage the reputation of RideNowTaxi.
6. TERMINATION OF THE AGREEMENT / SERVICE RESTRICTIONS 6.1 The agreement on the use of the Application and Service is unlimited and may be canceled by any party without notice and without cause.
6.2 Agreement is terminated automatically, without prior notice, if the User deletes the RideNowTaxi software from his/her terminal.
6.3 Access to the Service may be temporarily or permanently suspended if the User breaches its obligations heavily or persistently under the law and / or these General Terms and Conditions and contractual relationships, for example in the case of an outstanding ride for reasons attributable to the User, including if the User refuses of the ride when the taxi is already at the specified by the User address, or does not board a car at the specified address within 7 minutes after the arrival of a car, and in the case of non-payment for a ride, etc.
7. RATING SYSTEM 7.1 The User has the right to evaluate the services provided by Drivers (including the driver and the vehicle). When posting a driver's rating, the User undertakes to be objective in his/her assessment.
8. FINAL PROVISIONS 8.1 All disputes, including disputes arising from or related to interpretation, invalidity, non-performance or termination of these General Terms and Conditions shall be resolved upon mutual agreement of the parties. If no agreement is reached between the parties, the dispute is submitted to the Bulgarian Court of competent jurisdiction in.
8.2 Invalidity of any of the provisions of these General Terms and Conditions shall not entail the invalidity of the remaining provisions of the General Terms and Conditions.
8.3 RideNowTaxi is constantly looking for ways to improve and expand its services. RideNowTaxi may change these General Terms and Conditions to reflect changes in the services. If the User does not exercise his/her right to terminate the agreement within 7 days from the date of publication of the amended General Terms and Conditions, it is considered that the User has given one's consent to the amendments. Terms and conditions are always available in the Application. The User is considered to have accepted the amendments if he/she orders a taxi service via the Application after they were published.