Once you've downloaded the Ridenow Taxi App and created an account:
1. Enter your destination address in the "Where to?" box.
2. Your default pickup point is set to your current GPS location. If you are not being picked up at your current location, update the address.
3. Tap "Order".
4. Wait for a driver to accept your request.
5. When your request has been accepted, you'll see your driver's location on your map and an estimated time of arrival at your pickup location.

As we are currently working in the test mode, we can only accept payments in cash. However, we continue to grow, so non-cash payments are to be introduced soon.

Enter your destination address, and the app will show you an approximate price range, made up of a base fare and a per distance/time fare. The final cost of your trip will be calculated by the taximeter once you arrive at your destination.

We tried to simulate the work of a taximeter for you to know the estimated price in advance. However, if your trip includes additional waiting time, takes longer than expected, or you change your destination, the actual fare may fall outside the estimated range.

Ridenow Taxi App cannot match you with a specific driver. When you order a taxi, the app sends your request to the nearest driver.

Our Telegram bot will put you in contact with the driver. After sending the bot the license plate of the car, which can be found in the «My trips» section in our app, you will get the driver's phone number. If your driver confirms that your item has been found, you can coordinate a mutually convenient time and place to meet.

Drivers are independent contractors. Neither Ridenow Taxi nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but cannot guarantee that a driver has your item or can immediately deliver it to you.

If you want to report a problem or want to leave feedback, please use our Telegram bot or contact us via e-mail.

Fill out this form, and we will contact you within 24 hours.